Privacy Policy

Fire Safety Training NI (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you contact us, use our services or visit our website.

We comply with all relevant UK law, including:

  • UK GDPR

  • The Data Protection Act 2018

  • PECR (Privacy and Electronic Communications Regulations)

1. Who We Are

Fire Safety Training NI
Based in the Mid and East Antrim Borough, Northern Ireland
Email: hello@nifiresafetytraining.co.uk
Phone: 07808169448

We provide fire safety training, first aid training, fire risk assessments, workplace safety courses and fire protection services throughout Northern Ireland.

2. What Personal Data We Collect

We may collect and process the following information:

A. Information You Provide Directly

  • Name, business name and contact details

  • Email address and phone number

  • Training course booking details

  • Risk assessment or compliance service requirements

  • Health & safety information relevant to your training

  • Payment details (processed securely via third-party providers)

  • Feedback, enquiries and correspondence

B. Information Collected Through Our Website

  • IP address

  • Browser type

  • Cookies and website usage information

  • Form submissions

  • Analytics data (Google Analytics or similar)

C. Training & Certification Data

For accredited training courses, we may process:

  • Attendance records

  • Assessment results

  • Certificates issued

  • Emergency contact details (where required)

D. On-Site Services

For fire risk assessments, extinguisher servicing or compliance testing:

  • Site addresses and access details

  • Photographs (for documentation and reporting)

  • Hazard, safety and compliance information

3. How We Use Your Information

We use your data for the following purposes:

To provide our services

  • Deliver accredited fire safety and first aid training

  • Issue certificates and maintain training records

  • Complete fire risk assessments, DSEAR assessments and compliance checks

  • Provide extinguisher servicing, installation and maintenance

  • Manage bookings and administrative tasks

To communicate with you

  • Respond to enquiries

  • Send confirmation emails and course details

  • Provide quotes or service follow-ups

  • Notify you when refresher training or servicing is due

For legal and compliance purposes

  • Maintain necessary training and safety documentation

  • Provide evidence to regulatory or licensing authorities when required

  • Meet insurance and accreditation obligations

For marketing (optional)

  • Email updates about services and training courses
    We will only send marketing messages if you have opted in, and you can unsubscribe at any time.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to deliver services you request

  • Legal obligation – to meet training, certification or safety requirements

  • Legitimate interests – running and improving our business

  • Consent – for marketing communications and cookie tracking

5. How We Store & Protect Your Data

We take data protection seriously and use appropriate technical and organisational measures.

This includes:

  • Secure, encrypted storage

  • Restricted internal access

  • Password-protected systems

  • Secure backups

  • GDPR-compliant third-party tools for certificates and training records

We keep personal data only for as long as necessary to fulfil our services and legal obligations.

Typical retention periods:

  • Training records: up to 6 years

  • Risk assessment documentation: up to 6 years

  • Certificate records: up to accreditation body requirements

  • Enquiry emails: 12–24 months

6. Sharing Your Information

We do not sell or trade your personal data.

We may share your information only with:

  • Accredited training bodies (for certificate processing)

  • Payment processors (for secure payments)

  • Subcontractors or assessors working on our behalf

  • Regulatory or licensing authorities (only when required by law)

  • IT services and trusted software providers (email, booking systems, backups)

All third parties are GDPR-compliant and only receive the data necessary to perform their function.

7. Cookies & Website Tracking

Our website uses cookies to:

  • Improve site performance

  • Analyse website usage

  • Provide contact forms and functionality

  • Deliver relevant content

You can control or disable cookies via your browser settings.
If you want a separate Cookie Policy, I can create one.

8. Your Data Protection Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing

  • Request data portability

  • Withdraw consent (for marketing or cookies)

To exercise any of these rights, contact:
📧 hello@nifiresafetytraining.co.uk

We will respond to all requests within 30 days.

9. Links to External Websites

Our website may contain links to external sites.
We are not responsible for the content or privacy practices of these third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

📧 hello@nifiresafetytraining.co.uk
📞 07808169448